Motaaz Diaa El Din Desouky Kotb

Motaaz Diaa El Din Desouky Kotb Kotb

Call center supervisor
معلومات شخصية

السن : 40 سنه

الهاتف : xxxxxxxxxx

سنين الخبره : 20

الدولة : مصر

الراتب الحالى : مخفي بناء علي الطلب

الحالة : متفرغ حاليا

المهارات الاساسية

انجليزي : جيد جدا

اوفيس : جيد جدا

حاسب :جيد جدا

مرحبا !

Dear I Hope you're doing well. I am interested in applying for job, i believe that i can make a significant contribution to your organization as I have a solid experience in call center field in both areas (operation and quality) in managerial level since 2010 ( handling team, problem solving, coaching, training, set performance plan, analyzing customer reports to determine the dissatisfaction reasons to enhance our product, process, customer service performance and working on quality of service methodology to achieve the quality metrics (end user, business and compliance) and meet the optimum of customer satisfaction. Note:- kindly be noted that my last employment is call center manager in Al wafra company for food and beverage but it's not updated yet in my cv..

الخبرات

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التعليم

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    B. SC in business administration