·         Assist  in planning and implementing strategies to attract customers

·         Coordinate daily customer service operations (e.g. sales processes, orders and payments)

·         Track the progress of weekly, monthly, quarterly and annual objectives

·         Monitor and maintain store inventory

·         Evaluate employee performance and identify hiring and training needs

·         Supervise and motivate staff to perform their best

·         Coach and support new and existing Sales Associates

·         Monitor retail operating costs, budgets and resources

·         Suggest sales training programs and techniques

·         Communicate with clients and evaluate their needs

·         Analyze consumer behavior and adjust product positioning

·         Handle complaints from customers

·         Research emerging products and use information to update the store’s merchandise

·         Create reports, analyze and interpret retail data, like revenues, expenses and competition

·         Conduct regular audits to ensure the store is functionable and presentable