فرص عمل hr specialist-مسئول موارد بشرية - مدينة نصر - القاهرة
يوم كامل
We’re Hiring: Customer Service Manager
- 5-8 سنوات خبرة
- مؤهل عالي
- اعمال ادارية
Join a Leading Real Estate Company
Location: [Nasr City]
Job Type: Full-time
We’re looking for a Customer Service Manager with at least 5 years of experience—preferably in the real estate industry—to join our growing team!
Key Responsibilities:
• Lead and supervise the customer service team to ensure high performance.
• Handle customer inquiries and complaints with professionalism and care.
• Coordinate with internal departments to ensure timely resolution of issues.
• Monitor customer satisfaction and identify opportunities for improvement.
• Prepare regular reports on customer feedback and team performance.
• Implement strategies to enhance the overall customer experience.
Requirements:
• Minimum 5 years of experience in customer service (real estate background is a plus).
• Strong leadership and communication skills.
• Problem-solving mindset with a customer-first attitude.
• Proficient in using CRM tools and Microsoft Office.
What We Offer:
• Competitive salary and performance-based bonuses.
• Supportive and professional work environment.
• Opportunities for growth and development.
• Social and medical insurance.
