وظائف خالية مهندس خدمة ما بعد البيع - المقطم - القاهرة
يوم كامل
- سنتان خبرة على الأكثر
- مؤهل عالي
- عمارة وهندسة
*شركة قنوات للتجارة والتوزيع( سامسونج ونوكيا للهواتف المحمولة – نيكاي و سينكس و ارماديلو للاجهزه المنزلية – كارير للتكييف - السويدي لمنتجات الاضاءه )
- مهندس خدمة ما بعد البيع
Responsibilities*
To provide a professional first technical point of contact for the customer
·Manage all repair Process with Technician
·Manage Receiving the faulty devices from customer service and check the documents and decide the needed action (repair, reject, DAP)
· Provide updates as needed to the customer in order to meet performance objectives
·Contact with Suppliers to solve any technical issue & claims
· Mange Spare parts requests from warehouse
·Document all troubleshooting and a case management actions·
Job Specifications: · Education: Bachelor’s degree : Electronics and telecommunications Engineering
·Experience: 0:2 Years’ Experience
V.Good English, Oral / written Abilities
Excellent communication and presentation skills.
Organizational and time-management skills for meeting deadlines in a fast-paced environment
