- 5-10 سنوات خبرة
- مؤهل عالي
- تكنولوجيا معلومات واتصالات
Job Description
Provide technical support for local and remote users in many locations.
Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure.
Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet access).
Apply the application of all IT policies and regulations
Setup and configure surveillance cameras CCTV and IP Cam.
Configuring attendance machines and its' reporting system service.
Good understanding of Windows Server, CCNA, and Firewall fundamentals
Job Requirements
Proven working experience in providing Help Desk support
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
BS degree in Information Technology, Computer Science or equivalent
Personal Attributes
· Excellent problem-solving skills and the ability to troubleshoot complex issues.
· Strong communication and collaboration skills.
· Ability to work independently and as part of a team.
· Detail-oriented with a focus on continuous improvement and innovation.